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| Constraints The MBS Services package is a frontal attack on what may be the single most stubborn barrier to advancing the IT operational paradigm—finding the time and people to do it. The delivered value of every enterprise today rests upon the reliability and often the flexibility of its IT operation. While this is a deserving vote of confidence for where we have arrived in IT management, it is a consuming, minute-to-minute, queue-driven responsibility that seemingly bends the will of all participants eventually to a reactive, fire-fighting state of mind. Today we have clearly driven the expectations and the complexity of IT operations into a collision trajectory. One result is that IT management and technical staff are so consumed by the needs of the hour that there is little opportunity to ponder the future other than gathering enough information to brace the organization for the next wave of challenges. The introduction of meaningful changes into the IT management paradigm must first break through the cycle of resource constrained choices that face the leadership of any enterprise IT operation. The BCC Managed Baseline Solution Service Package is specifically crafted to accomplish this breakthrough. Part of the MBS Service Package is a systematic assessment and analysis of control needs in the IT operation. The time requirement from management and technical staff for the assessment is small enough that it can be worked in among scheduled activities over the period of approximately a week. A large store of data is acquired using MBS technology that characterizes network and system vulnerabilities and configuration status. The assessment also addresses areas of accountability in applicable industry regulatory requirements and best practices, e.g. SOX, HIPAA, PCI, ISO, as well special enterprise needs in production, IT support and security. This data pool is analyzed and key conclusions and control requirements are summarized for presentation to management and technical staff. The key elements that will define the basis for the MBS control strategy design are also presented. Based on this assessment and design basis, the detailed MBS control strategy is formulated and developed and then fully implemented using the MBS control technology. This implementation occurs in collaboration with the technical staff and begins to immediately generate positive impacts on compliance, security, IT support and production reliability. Technical staff familiarity with the operation of the MBS technology as well the procedures and tasks to be performed is brief enough that it can occur as part of the implementation. Once the MBS control solution is in place, MBS Technical Services continue to support both the technical staff and management to continue refining the control framework to update and improve all aspects of the IT operation. The MBS Service Package for your enterprise is an expertly crafted blend of your enterprise requirements, industry requirements, your IT management and technical staff experience and knowledge, unique MBS control design expertise, and patented MBS control technology. The solution is built to be dynamic, able to be modified across the enterprise with point and click ease, and it is fully supported by ongoing Technical Service. Additionally, the cost of the Managed Baseline Solution Service is designed to avoid any budget bulges from the starting moment of the service. |